Erica L Wagner CV

PhD, Information Systems, 1998 - December, 2002.
The London School of Economics (LSE) and Political Science – London, England.

Full text of my doctoral thesis is available from the LSE on the link below. A 6K summary of this thesis can be read here. If you draw from this work please cite as follows:

Bachelor of Science, Accounting, magna cum laude, 1987 - 1992.
Quinnipiac University – Connecticut, USA.

Wagner, E., Piccoli, G. (forthcoming 2006) A call to engagement: Moving beyond user participation in order to achieve successful information systems design. The Communications of the ACM.

Light, B., Wagner, E. (2006) Integration in ERP environments: Rhetoric, realities and organisational possibilities, New Technology Work and Employment. 21(3), 215-228.

Wagner, E., Scott, S., & Galliers, R. D. (2006) The creation of ‘best practice’ software: Myth, reality and ethics, Information and Organization. 16(3), 251-275.

Wagner, E., Newell, S. (2006) Repairing ERP: Producing Social Order to create a working information system. Journal of Applied Behavioral Research. 42(1), 40-57.

Wagner, E., Howcroft, D. & Newell, S. (2005). Editorial: Special Issue Part II: Understanding the contextual influences on enterprise system design, implementation, use and evaluation. Journal of Strategic Information Systems. 14(2), 91-95.

Wagner, E., Newell, S. (2004). 'Best' for whom?: The tension between 'best practice' ERP packages and diverse epistemic cultures in a university context. Journal of Strategic Information Systems. 13(4), 305-328.

Howcroft, D., Newell, S., & Wagner, E. (2004). Editorial: Understanding the contextual influences on enterprise system design, implementation, use and evaluation. Journal of Strategic Information Systems. 13(4), 271-277.

Piccoli, G., & Wagner, E. (2003). The value of academic research to the hospitality profession. Cornell Hotel and Restaurant Administration Quarterly. 44(2), 29-38.

Scott, S. V., & Wagner, E. (2003). Networks, negotiations and new times: The implementation of enterprise resource planning into an academic administration. Information and Organization, 13(4), 285-313.

Newell, S., Wagner, E. & David, G. (forthcoming 2006) Clumsy information systems: A critical review of Enterprise Systems. In Agile Information Systems: Conceptualization, Construction, and Management, Desouza (Ed), Butterworth-Heinemann

Wagner, E., Galliers, R.D. & Scott, S.V. (2004). Exposing best practices through narrative: The ERP example. In B. D. P. Kaplan, III Truex , D. Wastell , A. T. Wood-Harper , J. I. Degross, (Eds.), Relevant Theory and Informed Practice: Looking forward from a 20 year perspective on IS research (pp. 433-451). Boston, MA: Klewer.

Wagner, E. (2003). (Inter)Connecting IS narrative research: Current status and future opportunities for process-oriented field studies. In Wynn, Whitley, Myers, De Gross, (Eds.), Global and organizational discourse about information technology (pp. 419-436). Boston, MA: Klewer.

CONFERENCE PROCEEDINGS

Farina, C., Cardie, C., Bruce, T. & Wagner, E. (2006) Whitepaper: Better inputs for better outcomes: Using the interface to improve e-rulemaking. In 7^th Annual International Conference on Digital Governance Research, San Diego.

Wagner, E., Newell, S. (2005) Making software work: Producing social order via problem solving a troubled ERP implementation. In International Conference on Information Systems, Las Vegas.

Wagner, E. (2004). Narrative action-nets: An approach to help theorize the creation of IT artifacts during process-oriented field studies. In Americas Conference on Information Systems. New York.

PROFESSIONAL REPORTS

Light, B., and Wagner, E. (forthcoming) Executive Update: Achieving Integration Through Selective ERP Customizations: Part 1: Evidence From the Field. Cutter Benchmark Review.

Light, B., and Wagner, E. (forthcoming) Executive Update: Achieving Integration Through Selective ERP Customizations: Part II: Enacting the Strategy. Cutter Benchmark Review.

Wagner, E., Newell, S. (2006) Executive Update: Creating a working ERP through reciprocal negotiations. Cutter Benchmark Review, 9(11).

Wagner, E., Newell, S. (2006) User experiences with the implementation and use of application package software: An academic discussion of the survey results. Cutter Benchmark Review, September.

Wagner, E., Piccoli, G., & Louthen, S. (2004) I can see clearly now: Making sense of IT investments through IS design analysis. The Cornell Center for Hospitality Research (CHR) Report, Cornell University, School of Hotel Administration.

PEER REVIEWED RESEARCH PRESENTATIONS

Wagner, E. (2004) An actor-network perspective on time(s), Panel Presentation: Time, Times, and Timing: Taking temporality seriously in IS research, International Conference an Information Systems Panel: Chair: Richard Boland, Case Western Reserve University, with panelists Matthew Jones, University of Cambridge, Natalia Levina, New York University, Wanda Orlikowski, Massachusetts Institute of Technology, Erica Wagner, Cornell University, December 2004, Washington D.C

Wagner, E & Newell, S., Exploring the Importance of Participation in the Post-Implementation Period of an ES Project: A neglected area, Journal of the AIS, October 2006.

"Using peer and self evaluation to assess learning in an ethics debate: A case study", Cornell University's CALS Teaching Experience, 2005

"The role of technology in management & strategy for hospitality operations", Waseda University, Tokyo, Japan, November 2004.

CHR faculty research presentation to JohnsonDiversity the senior corporate partner, February 2005.

CHR Research Symposium, Hotel Ezra Cornell 2005.

Penn State University School of Information Sciences and Technology, Public Brown Bag Talk, "A call to engagement: Moving beyond user involvement in order to achieve successful information systems design", April, 2005.

AWARDS

Natural Language Processing Support for eRulemaking, National Science Foundation’s Digital Government project (2005) awarded $750,000 - 3 years, Cardie, C., Farina, C., Bruce, T., Wagner, E.

Cornell University’s Faculty Innovation in Teaching Grant winner 2005.

Selected as ‘Outstanding Educator’ for having most influenced Cornell University’s 2005 Merrill Presidential Scholar Lisa Ngai.

Faculty research advisor to Sara Lo the winner of SHA's annual student research award 2005

LSE Academy of Management SIGMIS Doctoral Dissertation Award Competition nominee, 2003.

Overseas Research Studentship for exceptional doctoral research within UK universities, 1999-2002.

LSE Research Studentship, average of 3,000STG per annum for 4 years, 1998-2002.

European Conference on Information Systems (ECIS) Doctoral Consortium, 2001. International

Conference on Information Systems (ICIS) Doctoral Consortium, 2001.

SEMINARS AND CONFERENCES ATTENDED

Junior Faculty Consortium, International Conference of Information Systems (ICIS), 2004.
International Conference of Information Systems (ICIS), 2006-2002.
International Federation for Information Processing (IFIP) working group 8.2 conference, 2004-02
Americas Conference on Information Systems, social theory in IS track, NYC August 2004.
Academy of Management Conference, 2000, 2005.
Invited seminar, Information Science group, Cornell University, December 2003
Hospitality Industry Technology Exposition and Conference (HITEC), New Orleans, LA, 2003.
Discussant at International Federation for Information Processing (IFIP) Working Group 8.2 Working Conference on: Global and organizational discourse about information technology
The Storytelling Masterclass, Institute for Knowledge Management, 2001.
Time Focused Research Workshop, The London School of Economics, 2001.
The Social Study of Information Technology, The London School of Economics, 2001.
Invited seminar to University of Oslo, Department of Informatics, 2000.
Actor-network Theory and After, Lancaster University, 1999.

EDITORIAL POSITIONS

Guest Editor: Journal of Strategic Information Systems (JSIS), double issue on ERP
Associate Editor: 2005-7 International Conference of Information Systems (ICIS), multiple tracks.

COURSES TAUGHT

Cornell University
HAdm 374 Fundamentals of Database Design and Management
HAdm 475 Information Technology for Hospitality Managers
HAdm 275 Introduction to IS Management

The London School of Economics
IS 140, Introduction to Information Systems for the Social Scientist
IS 143, Information Systems for the Social Scientist
IS 240, Advanced IT for the Social Scientist
IS 490, Aspects of Information Systems – How to write a Master of Science dissertation

OTHER PROFESSIONAL SERVICE

Reviewer:
Information & Organization
MIS Quarterly
Organization Science
Information Technology and People
The Information Society
The Journal of Strategic Information Systems

Language Center Research in Information Systems mini-track co-chair, Americas Conference on Information Systems, forthcoming 2007.

Social Theory in Information Systems Research mini-track co-chair, Americas Conference on Information Systems 2005.

Co-chair International Federation for Information Processing (IFIP) Working Group 8.2 research workshop (OASIS), 2003.

UNIVERSITY INVOLVEMENT

Faculty Advisory Board on Information Technology (FABIT) 2004-2006
Cornell Information Science faculty researcher
Liaison between SHA and Cornell’s Information Science curriculum group

STUDENT MENTORING AND COLLABORATIONS

SHA Master Advisor
SHA Advisor for University-wide Information Science concentration
Undergraduate Independent Study advisor
Research advisor to Arts & Science student designing his own major of study

MIS group curriculum redesign
Created new course and repeatedly modified the design: Fundamentals of Database Management and Data Analysis (HA374)
Redesigned required Information Systems course (HA475) in preparation for its transfer to the second year core (HA275)